Having a snow day at home today and spending some time reflecting on some recent cases. So many people contact me for help to understand the complexities of social/nhs care - why is it so difficult? I took a call this morning from a lady from Leicester who is beside herself with worry, her mum who suffers from dementia is in hospital and her care home are refusing to take her back, as her needs have increased. The hospital are pushing for discharge and the poor daughter is desperately trying to find a care home, which is suitable, meets the LA rates and nearby (as she doesn't drive). Social Services are telling her that the social worker that had been managing her mums case, has now closed the file. This is why I left social services and became an independent care advisor.